We're sorry to hear you have received a damaged item!

Please send us the following info:

  • Your Order Number

  • Item Name

  • Photos that show:

    1. The fault as clearly as possible

    2. Full-length photo of the item with IAMELITE®  logo showing.

Please do not send your damaged item back to us, keep it until we have contacted you.

  • Email to: IAEGear@iameliteny.com